“Title”: First and Last name if saved in HubSpot, with a link directly to that Contact page.
As Contact Sync is currently unavailable on iOS devices, these links are not visible on our iOS app at the moment.įor each call in which a Contact is already saved in HubSpot, or when a new Contact is set to be created in HubSpot for numbers that are not already saved, an insight card will be shown in your Aircall phone app with the relevant information! This information would include: NOTE: If Contact Sync is disabled, links to the HubSpot call logs will not be visible in the after call screen or in the call details once the call is ended. Please note that if the Contact is deleted from HubSpot, the Aircall contact will remain saved.
#Hubspot aircall update#
Additionally a link directly to the HubSpot contact will be provided in that Aircall Contact!įor synchronized Contacts, you can update them as needed directly in HubSpot by following the Edit in HubSpot link: When a Contact is found in HubSpot, and Contact sync is enabled in the dashboard settings, the Phone number, Mobile phone number, Picture, Email, First and Last name, Email 1, and Email 2 will all be added to the contact in Aircall. Please note that contact sync for Mobile phone numbers only occurs if there is also a validly formatted Phone number. With the HubSpot integration you are able to automatically sync your saved Contacts in HubSpot with your Aircall phone application so that when making calls the name/other information of your Contact is automatically shown!įor Contact sync to function properly, please make sure to save all numbers in HubSpot with the E164 format (+15555555555).Ĭontact sync with HubSpot will function if a validly formatted number (E164) is found in the HubSpot Contact's Phone number or Mobile phone number property.
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